Eight Principles of Total Quality Management Essay 8 TQM MANAGEMENT PRINCIPLES
Total Quality Management Essay
Task
• Project in a Report format
• THE 8 TQM MANAGEMENT PRINCIPLES APPLIED TO THE HOSPITALITY INDUSTRY (LA BADIRA HOTEL) – Students will need to make their own
research on LA BADIRA, Leading Hotel of the World at Hammamet, Tunissia
• The individual Report need to answer and to apply actions to the 8 TQM Principles, from the perspective of LA BADIRA Hotel General Manager.
o 1.-) Briefly Introduction of LA BADIRA HOTEL
o 2.-) The 8 TQM Principles. You as the GM, how would you apply the TQM Strategy to LA BADIRA Resort Hotel ?
▪ Give your opinion, comment and explain the added value the system brings. It is a totally open and free approach as far as you put in
context, define and justify your choices.
Formalities:
• Wordcount: 3000
• The presentation may be structured according to the above referred structure and should include cover page, table of content, introduction, well explained
and commented points using critical thinking approach (why, what & how), bibliography and appendix
• Cover, Table of Contents, References and Appendix are excluded of the total wordcount.
• Font: Arial 12,5 pts.
• Text alignment: Justified.
• The in-text References and the Bibliography have to be in Harvard’s citation style.
Submission: Week (8) – Via Moodle (Turnitin). Specific day will be loaded on Moodle due date 24 h later of last webinar week 8.
Weight: This task is a 60% of your total grade for this subject.
It assesses the following learning outcomes: TQM, TQM Planning, TQM Strategies, TQM follow up, Measuring & tracking performance
