Communication Blunders (Case study of Microsoft CEO, Satya Nadella)

Required 

Analyze communication blunders made by Microsoft CEO, Satya Nadella. Watch the video. How was his communication a blunder? What was the cause of the blunder? Comment on your view regarding the way the CEO handled communication blunder. What are the consequences of poor handling of communication blunder? Was there a better way of handling communication blunder?