Quality Management Midterm

Quality Management Midterm

Instructions
Open book (Sower) and your notes. You may discuss this exam ONLY WITH ME and no one else.
The prompt is the Recycling Quality case from your HBP course pack – just the case, not the excel data file that came with it.
The exam is a mixture of essay and file uploads. Just save as you complete it and don’t submit until all done.
Remember, you are using this to demonstrate to me what you know about Quality Management in the course so far. Channel Sower, do NOT use any other source. Answer only what the questions ask for, but be comprehensive and on target.