For this assignment, you will analyze the case study titled “Staffing Evaluation at Hallmark” on
page 380 of your textbook.
Phillips, J. M., & Gully, S. M. (2015). Strategic staffing (3rd ed.). Hoboken, NJ: Pearson.
Read the case study and answer the following questions. Note: you will not answer the questions
following the case study in the textbook, only the questions below. Explain your responses using
what you learned through this unit.
Critically evaluate Hallmark’s staffing index. What are its pros and cons How can Hallmark use technology for tracking applicants and on-boarding its new hires to
include improving efficiency and effectiveness of staffing functions?
How can Hallmark use the system to track:
company turnover,
downsizing, and
retention?
How should these be measured? Be sure to explain the different staffing metrics and how each
is used.
Your completed case study must be a minimum of two pages in length, and you must use at least
your textbook as a reference. Other references may be used if necessary. Any information from a
resource must be cited and referenced in APA format.
